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Service guy says get oil from Chevy or it voids the warranty

you guys are going to love this one lol

Service guy says get oil from Chevy or it voids the warranty

Postby patmc81 [OP] » Mar 31 2011, 2:48am

so i was at my dealer trying to get my truck fixed and I was talking to the service guy and he said I should come in soon for a oil change. I told him I do my own because my buddy has a lift, he then said make sure you get my oil from Chevy because If I don't use it they will check and void the warranty lol
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Re: you guys are going to love this one lol

Postby chevydevil » Mar 31 2011, 3:02am

Did he really say that lol! The things people say for a buck

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Re: you guys are going to love this one lol

Postby starspangled6.0 » Mar 31 2011, 3:12am

Um, it sounds like you might want to find a new dealership to go to!
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Re: you guys are going to love this one lol

Postby patmc81 [OP] » Mar 31 2011, 3:29am

I would but they are open till midnight every night!

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extang trifecta, rough country level kit, k&n, flowmaster 50 series delta, 20% tint, westen nerf bars
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Re: Service guy says get oil from Chevy or it voids the warr

Postby Sosahd » Mar 31 2011, 3:38am

When's the last time you saw a technician take a sample of the drain oil over to "CSI" for testing??!! Yeesh...
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Re: Service guy says get oil from Chevy or it voids the warr

Postby patmc81 [OP] » Mar 31 2011, 4:22am

I just laughed and changed the subject.
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Re: Service guy says get oil from Chevy or it voids the warr

Postby WingNut » Mar 31 2011, 4:34am

I would've thrown itg back in his face by asking for his name and telling him I was going to file a complaint to the GM customer service line.
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Re: Service guy says get oil from Chevy or it voids the warr

Postby Duells » Mar 31 2011, 5:09am

As long as you have proof of regular oil changes you should be good.Make sure that at least the new Dexos oil is being put in since you drive a '11.
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Re: Service guy says get oil from Chevy or it voids the warr

Postby EKinMN » Mar 31 2011, 6:57am

I agree with using an oil that meets the dexos spec. But even if you did not, GM would have to prove that the non-dexos oil caused the failure. I wish them luck.

Seriously....I would not trust that dealer, regardless of their convenient hours.
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Re: Service guy says get oil from Chevy or it voids the warr

Postby Z15 » Mar 31 2011, 11:23am

FTC Consumer Alert



Lube News Blog

Up-to-the-minute news and information for the fast oil change industry…sprinkled with a bit of this and that.

Wednesday, March 16, 2011
Dexos Opponents Strike Back
According to Lube Report, a coalition of industry groups is asking the Federal Trade Commission to review GM's handling of its dexos specification. You can read the full article here. Be interesting to see how this all plays out, though it appears from the FTC's recent hand-slap of Honda for its misleading warranty statement that the commission is unable or unwilling to play hardball with automakers.


Coalition Seeks FTC Review of Dexos

The group also claimed GM has engaged in deceptive practices with its marketing of Dexos, using language in its web site, owners’ manuals and in marketing materials to mislead car owners into believing use of anything other than officially licensed Dexos motor oil can damage their engines and void their warranty.

AOCA will send its members letters which they can sign and send to their representatives in Congress. “It’s pretty obvious the intent here with this product in America is to put aftermarket businesses out of business and to bring the cars back to the dealers,” Wirth said. “The FTC needs to do their job on this. We’re not telling congressmen they need to side with us. Just get it investigated and look at the facts because they’re just so blatant.”
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