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Dash Crack

Dash Crack

Postby Denali117 [OP] » Feb 01 2014, 5:21am

Ugh, so I recently bought a used Denali over the summer, Love the truck and it had very low miles and looked amazing inside and out well I just noticed recently in front of the center speaker on the dash is a small hairline crack, not very big but noticeable...and since ive noticed mine i've recently seen a couple of posts about other people having this problem, i had no idea it was such a common problem. Now I know basically the only way to fix this is to basically buy a whole new dash correct? Which would be the best way buying the dash from like gmpartsdirect or from the dealer? How much are the dashes (denali dash). Im not sure what to do. My dad had a old dodge truck back in the day and his dash cracked horrible. Didnt expect it on a truck like this. What do I do?
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Related Topics  Another Dash Crack Topic   Dash crack what kind of repair if any was offered by dealer   2008 GMC Sierra Crew Cab SLE 4x4 (Dash Crack)   Small Radiator Crack   Crack in Oil Pan   Well aint this great (windshield crack)   A curious crack or a proper vent hole?   digital dash conversiion for 88 delux dash   Messy dash!   Noise from dash   Dash Went Crazy!   Dash Vibration   Another Cracked Dash   dash cluster 
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Re: Dash Crack

Postby Buckeye76 » Feb 01 2014, 5:57am

Youll prob be covered by warranty if you just bought it...
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Re: Dash Crack

Postby bold_devil96 » Feb 01 2014, 6:35am

I had this exact problem, but on an 08 SLT, not a Denali. My dash was cracked in 4 places, so I went to my local GMC dealer and got a quote, but it was well over $1000. I posted my issue on here to see if anyone else had the same problem, and a GM customer service rep created a ticket for me, spoke to the dealership, and I had a new dash AND new interior door handle wraps (my chrome ones were peeling and leaving a razor edge) for $800. On top of that, GM paid half of it, so I only paid $400 out of pocket.

I hope you have similar luck, as GM customer service seemed to be much more helpful than my dealer.
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Re: Dash Crack

Postby jcertain » Feb 01 2014, 7:47am

This is a common problem with the NNBS bodystyle trucks. There is already an existing forum topic for this issue. It is How Common Is Dash Crack? I would try posting on there to have a better chance of a rep from GM Customer Service contacts you.
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Re: Dash Crack

Postby GM Customer ServiceGM Customer Service is online! » Feb 01 2014, 10:02pm

Denali117,

Hey there! I am sorry to learn that you have a vehicle concern. I cannot guarantee cost assistance but I am happy to look into this concern for you. Please private message me referencing this thread if I can be of any assistance.

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Re: Dash Crack

Postby LoveMySilvia » Aug 31 2014, 5:57am

GM should suck it up and fix every one of these. The issue is so common there shouldn't be anything to say except, "sorry, we'll repair it".
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