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2014 Navigation/Radio Problem

2014 Navigation/Radio Problem

Postby goodoldcbcjohn [OP] » Jun 29 2013, 7:28pm

I recently purchased a 2014 GMC Sierra with navigation and intelli-link. Through my purchase process I test drove the 2014 Silverado as well and while driving it noticed that the radio home screens are customization in terms of icon order and layout as well as themes. My GMC does not have this feature. GMC's site says it should. The dealerships answer is simply that it doesn't and they don't have any other answer. Does anyone know if this is correct or if it is something that can be fixed with reload of the programming?
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Re: 2014 Navigation/Radio Problem

Postby Welcher774 » Jun 30 2013, 3:16pm

It's hard to believe a Silverado would be customizable and a Sierra not. Not trying to put down the silverado as they are good trucks too, I just prefer the sierra more as better trim packages in my opinion. Call gm customer support and see what they can do. Also I know gm has members on here who watch this site for comments to help when they can. Good luck. Sometimes it takes a little persistence to accomplish what you want.
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Re: 2014 Navigation/Radio Problem

Postby dbmachine » Jun 30 2013, 3:25pm

These trucks are so new that a lot haven't had a chance to really fool arou d with the functions yet here on the forums. Good luck
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Re: 2014 Navigation/Radio Problem

Postby wildchevy » Jun 30 2013, 3:40pm

Maybe this will help

xTooltipElement

Service Information Home Publications Number Search New Bulletins Bulletin Search Feedback Help

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Overview
Read the following pages to become familiar with the infotainment system features.

The infotainment system has built-in features intended to help with this by disabling some functions when driving. A grayed-out function is not available when the vehicle is moving.

All functions are available when the vehicle is parked. Before driving:

•Become familiar with the infotainment system operation, buttons on the faceplate, and touch-sensitive screen buttons.
•Set up the audio by presetting favorite stations, setting the tone, and adjusting the speakers.
•Set up phone numbers in advance so they can be called easily by pressing a single button or by using a single voice command for vehicles equipped with phone capability.
Warning: Taking your eyes off the road for too long or too often while using the infotainment or navigation system could cause a crash.

You or others could be injured or killed. Do not give extended attention to these tasks while driving. Limit glances at the vehicle displays and focus your attention on driving. Use voice commands whenever possible.
See “Defensive Driving” in the owner manual.

The vehicle has Retained Accessory Power (RAP). With RAP, the audio system can be played even after the ignition is turned off. See “Retained Accessory Power (RAP)” in the owner manual.

Infotainment System
The infotainment system is controlled by using the touchscreen, the buttons below the touchscreen, steering wheel controls, and voice recognition.



 1. O (Power)
 2. MEDIA
 3. RADIO
 4. g or d
 5. Y (Eject)
 6. { (Home Page)
 7. o BACK
 8. CD Slot
 9. MENU
Power (On/Off/Mute)

•When off, press O to turn the system on. Press and hold to turn off.
•When on, press O to mute the system. Press O again to unmute the system.
Retained Accessory Power (RAP)

The vehicle has RAP. When in RAP the audio system can be played even after the ignition is turned off. See “Retained Accessory Power (RAP)” in the owner manual.


Volume

Turn O to increase or decrease the volume.


The Home Page is where vehicle application icons are accessed. Some applications are disabled when the vehicle is moving.


The Home Page can be set up to have up to five pages with eight icons per page.

Press h or k to access the pages of icons.

h (Previous)
Press to go to the previous Home Page.

k (Next)
Press to go to the next Home Page.

l (Interaction Selector)
Press to display the favorites list.

Press and hold a location within the favorites area to begin the process of saving a favorite application.

Press the application icon to store as a favorite. The name of the application will be shown in favorites.

Managing Home Page Icons
 1. Press and hold any of the Home Page icons to enter edit mode.
 2. Continue holding the icon and drag it to the desired position.
 3. Release your finger to drop the icon in the desired position.
 4. To move an application to another page, drag the icon to the edge of the screen toward the desired page.
 5. Continue dragging and dropping application icons as desired.
 6. Press { to exit edit mode.
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Re: 2014 Navigation/Radio Problem

Postby goodoldcbcjohn [OP] » Jul 01 2013, 12:39am

Thanks that did help me with part of my problem. The other question I have is that on GMC's site they show a "Video" icon which isn't on mine at all. also it talks about being able to save favorite locations or contacts on the home screen. anyone familiar with how to do this?
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2014 GMC Sierra SLT Z71, Stealth Gray, 3.42 Rear Axle, Preferred Package & Navigation
2013 Chevrolet Malibu (Wife's Car)
2012 Silverado Ext Cab LT All Star Edition (Gone)
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Re: 2014 Navigation/Radio Problem

Postby wildchevy » Jul 01 2013, 1:10am

I could look it for you but here is what would do, go back to your dealer and ask if you can talk to one of the lot boys, the guys that clean the new trucks between the time they hit the lot and the time they get sold, those kids will know that radio inside out and upside down by now. :) Don't forget to drop a dime on him after he helps you out.
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Re: 2014 Navigation/Radio Problem

Postby goodoldcbcjohn [OP] » Jul 01 2013, 3:08am

Got it...any help is appreciated! I look forward to what you can find but I will also talk to the lot techs.
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2014 GMC Sierra SLT Z71, Stealth Gray, 3.42 Rear Axle, Preferred Package & Navigation
2013 Chevrolet Malibu (Wife's Car)
2012 Silverado Ext Cab LT All Star Edition (Gone)
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Re: 2014 Navigation/Radio Problem

Postby wildchevy » Jul 01 2013, 4:32am

Video Entertainment System Description and Operation
Each item in the list below represents topics covered below:

•Rear Seat Entertainment System Components
•Media Disc Player
•Video Display Screens
•Remote Control
•Wireless Headphones
•Wired Headphone Jack
•Auxiliary Inputs
Rear Seat Entertainment System Components
The rear seat entertainment system includes:

•The disc player for playing optical media.
•A video display screen
•An infrared module located in the rear video display
•Two sets of wireless infrared headphones
•A wireless infrared remote control
•An auxiliary input assembly
Media Disc Player
The media disc player is responsible for playing optical media for the infotainment system, refer to the Owners Manual for supported media types.

The media disc player is a separate component from the radio. The media disc player receives power, ground and serial data from the vehicle harness. The media disc player receives control information and outputs audio to the infotainment system over the MOST bus. The media disc player provides a discrete circuit to control the power state of the rear displays.

The media disc player is also the control module for the rear seat entertainment system, responsible for video output, infrared audio, screen controls and source selections for the system. All information to the video screen is communicated over the LVDS cable. One cable is connected to the front display, and a second cable is connected to the rear display.

Video Display Screens
Front Display

When the vehicle is in PARK, the front display is capable of showing video sourced from the media disc player. Information is transmitted to the display from the media disc player via the blue LVDS cable. On screen controls are available to provide the operator with playback controls and other options.


Rear Display

The second row overhead display is located in the headliner. The display screen shows video from the media disc player, or an AUX input device.

The display receives power and ground from the vehicle harness. A discrete control circuit from the media disc player is used to control the power state of the display. The display receives all other video, audio, and control information via the LVDS cable.

The display contains the infrared transmitters for the wireless headphones and the remote control. During operation, the infrared transmitters may be visible as illuminated LEDs.


Remote Control
The wireless remote control is used to operate the system from the rear seat. Infrared signals from the remote control are received by the infrared receivers in display. The remote control can be used to turn the rear screen on or off, to change system settings, and to select the source for the screen from the media available to the infotainment system. Refer to the Owners Manual for additional information on remote control functions.

Direct sunlight or very bright light may affect the ability of the infrared receivers to respond to signals from the remote control. Objects blocking the line of sight may also affect the function of the remote control.

Wireless Headphones
Wireless headphones allow for rear seat passengers to listen to an audio source without disturbing the listening of front seat passengers. The wireless headphones receive audio signals from the infrared transmitter in the display. This transmission is line of sight only, so audio quality may be degraded if anything blocks the transmitter signal from reaching the headphones.

A power button on the headphone is used to turn the headphone on. A red LED illuminates when the headphone is turned ON. The headphones automatically turn OFF if they lose the infrared signal from the system for approximately 4 minutes in order to preserve their battery power. The signal may be lost if the system is turned off or if the headphones are out of range of the infrared signal transmitters.

Each set of headphones has a rotary volume control on one of the earpieces. To adjust the volume, adjust this control.

Audio to the wireless headphones is provided over 2 channels. Audio for channel 1 or channel 2 is selected from one of the available sources using the remote control. Pressing the button in the center of the headphone volume control will switch the headphone between channels.

Auxiliary Inputs
The rear seat entertainment system has an auxiliary input assembly that contains a USB port, an SD card reader, RCA type audio/video jacks, and a wired headphone jack with volume control. Refer to the Owners Manual for information on compatible devices and supported media types/formats.

USB port and SD Card Reader

The USB port and SD card reader slot interface with a hub device, internal to the assembly. The assembly receives fused battery voltage and ground from the harness to power the internal hub device as well as providing additional amperage to power USB devices.

The internal hub device interfaces directly with the media disc player via a standard USB cable. A Mini type USB connector is used to connect the cable at the media disc player and the auxiliary input assembly. Mini type USB male to female connections are used for connecting USB cables together where an in-line connection is required. An in-line cable connection is typically found between the console and I/P harness.

The USB port allows connectivity to the rear seat entertainment system from portable media players or a USB storage device (memory stick/ flash drive). The rear seat entertainment uses the SD card reader as a mass storage device, similar to a USB storage device.

Once a supported device is connected to the USB port or SD card reader, the device may be sourced to one or both of the rear displays using the remote control.


Video

The local video input is the standard yellow RCA color-coded jacks. A composite video signal from a device can be attached to this input and is then available to be sourced to one or both of the rear screens. To use this video input, connect the auxiliary device cables to the RCA jacks and power ON both the auxiliary device and the rear seat entertainment system.

Power for the device is not supplied by this connection. The rear seat entertainment system cannot control the operation of devices connected to the RCA jacks. All operation of the device must be done using the controls available on the device.


Wired Headphone Jack

The wired headphone jack is used to connect an additional set of headphones to the system. Audio for the wired headphone jack can be from either the left or the right screen source, and is selected using the remote control.

Audio to the wired headphone jack is transmitted through the vehicle harness from the media disc player. A rotary control near the headphone jack is used to adjust the volume.
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Re: 2014 Navigation/Radio Problem

Postby cmclain01 » Sep 08 2014, 7:10pm

Seems like you know a lot out the features, maybe you could assist me as well.

Trying to edit the ECU to use the FOB to remote roll windows down/up either full or half way. Any ideas?
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