Just an FYI for anyone looking to buy parts. It's been a couple years since I used Rock Auto, usually buy local or else eBay/Amazon because of free returns and boy is that true now.
Rock Auto is in an apparent customer service death spiral if you read current reviews all over. I ordered about $200 in parts including four new LCA bushings (2 forward, 2 rear) for my 07 NNBS Sierra. Most of the stuff is fine but the LCA bushings are the wrong length and the two rears are completely different bushings put in the same part numbered boxes.
Then the fun starts - now try to return those. Good luck. Rock Auto has switched to ZERO human contact for any returns. No phone number and no email contact. They say to use Email but it's been a week and I've received no reply. When you start a return, they put you thru a long series of questions for each part and you click yes, no, or not sure and no matter how you respond they tell you you're responsible for return shipping costs, even when you get the wrong parts delivered to you at no fault of your own.
All over the internet reviews it's the same thing. People getting screwed on purchases thru them. Stay away from Rock Auto.
Rock Auto is in an apparent customer service death spiral if you read current reviews all over. I ordered about $200 in parts including four new LCA bushings (2 forward, 2 rear) for my 07 NNBS Sierra. Most of the stuff is fine but the LCA bushings are the wrong length and the two rears are completely different bushings put in the same part numbered boxes.
Then the fun starts - now try to return those. Good luck. Rock Auto has switched to ZERO human contact for any returns. No phone number and no email contact. They say to use Email but it's been a week and I've received no reply. When you start a return, they put you thru a long series of questions for each part and you click yes, no, or not sure and no matter how you respond they tell you you're responsible for return shipping costs, even when you get the wrong parts delivered to you at no fault of your own.
All over the internet reviews it's the same thing. People getting screwed on purchases thru them. Stay away from Rock Auto.
