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How To Fix Mode/Blend Door Actuator Problems

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#1 Ā· (Edited by Moderator)
'98 GMC 1500
Mode Door Actuator Repair

By Gawain Tomlinson
San Diego, CA​

My '98 GMC 1500 was directing air only to the floor, regardless of where the Mode knob was set. The Mode door is located on the left side of the heater core box, which is located under the center of the dashboard.

The Blend Door and the Mode Door actuator are identical parts. I also believe that the Resirc Door actuator is similar, if not the same. The Blend Door actuator is located in the center of the core box, up under the dash. The Mode Door actuator is on the left, and the Resirc Door actuator is at the top of the dash near the windshield.

There is a replacement Mode or Blend actuator available at most auto parts stores, Dorman Part# 604-107, price of $39.99.

If you look under the dash from the driver's side you will see the Mode actuator. Turn on the ignition, set the fan to low speed, and rotate the mode knob through its range. There is a visible slot in the shaft of the actuator. You should see it rotate about 90 degrees as the knob is turned.

In my case, I could see it move only a few degrees. I found that someone had screwed a wood block onto the bottom of the heater core box using 2-inch drywall screws. It was obvious that at some point something had been attached to the wood block. I removed the block, but the symptoms did not change.

I turned off the ignition and removed the actuator by removing two screws at the front and back of the actuator. I lowered it and disconnected the electrical plug at the top.

Do not try to operate the actuator while it is removed from the core box. It may lose its index position, and you may not be able to fix it.

Image

GM Blend Door Actuator​

Unplug the actuator. Turn on the ignition, and turn up the fan speed. Reach up with your fingers, and rotate the mode door linkage shaft to verify that it moves freely, and seems to work ok. If the door is working properly, air will come out through each of the outlet positions as it is rotated, floor, vent, and defrost. You may feel some slight binding of the linkage. If you can rotate it easily with two fingers it is ok. The actuator is geared way down so it has plenty of power.

I opened up the actuator by removing the four screws on the front.

Image

Actuator Opened​

When inspecting for problems, look for missing gear teeth, and stripped, or broken gears. Make sure that the drive gear is firmly attached to the output shaft. Also, look and smell for burned electrical components. I understand that bad gears are the most common problem.

If you remove gears, make sure that you mark their positions, and put them back in the same position. Do not attempt to remove the position sensing gear. It is riveted to the potentiometer. If you get the position sensor out of sync with the output gear, go to the section "Zeroing the Actuator", later in this article.

In my case the problem was obvious. The main drive gear was cracked all the way through to the output shaft.

You can test the actuator inputs by unplugging it, turning on the ignition, and checking the wire harness from pin 7 to 10 (outside wires) for +12V. Also, check from pins 7 to 8 (middle wires) for a continuously varying voltage while rotating the Mode Selector.

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(Note: broken drive gear)

Installing the actuator

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1) Move the mounting plate from the old actuator to the new one.

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2) Turn off the ignition switch and the HVAC control switch (if applicable).
3) Plug in the actuator.
4) Rotate the door linkage until it is in approximately the center of its travel.
5) Slide the actuator onto the linkage shaft. Rotate the linkage not the actuator gear.
6) Rotate the actuator body until the upper elongated hole aligns, and push it onto the guide pin at the top.
7) Install the two screws at the front and the back of the mounting plate.
8) Turn on the ignition and rotate the Mode Selector to test.

Circuit Description

I reverse-engineered the GM Part #16177412. The schematic is shown below:

The actuator is a self-contained servo system. Its inputs are supply voltage and a position command voltage.

The servo is attached to an internal position-sensing potentiometer (variable resistor). The servo command voltage is equal to and opposite the position sensor voltage. The servo rotates in the correct direction until they are equal and opposite. The reference voltage is (+12V / 2).

The command voltage and the position voltage are summed through a resistor network. In the schematic, it is R1, R2, R10, R11, and PBR. The command voltage comes from a ~10K potentiometer attached to the Mode Selector knob. If there is an open control input at P1-8, the actuator should drive to the center of its range and stop. If the position sensing pot, PBR goes bad, the results are unpredictable.

The summed voltage is compared to a voltage ½ way between ground and +12V. In the schematic that is R4 and R5. The +12V may vary but that does not matter, because everything is referenced to the +12V level (whatever that happens to be, normally 12V to 14.5V).

The servo is controlled by a Motorola 0372DP1 Dual Power Operational Amplifier integrated circuit. The two amplifiers are connected 180 degrees out of phase on opposite sides of a DC motor. This configuration is known as an H Bridge, and it allows a motor to be driven in either direction from a single supply voltage. The inputs to the amplifiers are the servo sum voltage and the comparator voltage.

The gain of the comparator is set by R3 and R7. The 3.6M Ohm resistors provide circuit stability at near target position, while keeping the gain high so the circuit functions as an on/off comparator.

Image


Connector Function
P1-5 Motor V- (Test/Diag)
P1-6 Motor V+ (Test/Diag)
P1-7 Ground
P1-8 Position Cmd Input (Var 0-12V)
P1-9 Pstn Output (Var 0-12V) (Test/Diag)
P1-10 +12V
GM Part #16177412​

The IC is powered by an overvoltage protector, consisting of the resistor/diode chain across the power input pins, P1-8 to P1-10. The overvoltage protection is provided by the Zener diode CR1. The diode had "9727" printed on it. I was unable to find a datasheet for that part number. However, a bench test showed that the diode did not reach its regulating range with supply voltages between 12V and 14.4V. My guess is that it is a 30V regulator, which would make it comparable to a 1N972 Zener diode.

I unsoldered the Position sensing potentiometer and got a reading of 9.45K Ohm. This is virtually identical to the sum of the comparator voltage divider resistances, R4 plus R5.

Zeroing the Actuator

You should use this procedure only if the actuator has rotated beyond its normal operating range.

There are numerous cautions in the blogs, and included with the Dorman replacement Part #604-107.

Image

Installation and Warning Notice​

I have not tested this, but I believe it should work.

1) Remove the cover from the actuator, by removing the four Phillips head screws.
2) Remove the idler gear that meshes with the output gear.
3) Rotate the output gear until the indicator slot on the output shaft is vertical (aligns with the center mark on the cover).
4) The position sensor gear's indicator dot should align with the point where it meshes with the output gear. See the diagram in the upper right of the schematic, as well as the picture below.
5) If they do not align properly, you can remove the output gear and manually rotate the gears to the proper orientation. The position gear rotates quickly in response to output gear motion. It would be easy to get it mispositioned by a tooth or two.
6) Reinstall the idler gear and put the cover back on.

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(Observe the output shaft and the position sensor gear)

Further Troubleshooting

If you have a good actuator, and it still fails to work, the problem is probably with the HVAC control unit. It is the panel with the switches and knobs in the dashboard. Such as it is, it is the brain of the HVAC system.

Here are some useful links I found while troubleshooting:

Troubleshooting Document
http://www.justanswer.com/car/0u7km-199 ... ables.html

HVAC Control Unit GMC 1500 Troubleshooting & Repair Instructions
http://www.flashoffroad.com/Maintenance ... oblems.htm
http://www.flashoffroad.com/Maintenance ... rlhead.pdf
http://www.sparkys-answers.com/2011/08/ ... -from.html

http://www.sparkys-answers.com/2011/08/ ... edure.html


If you are a mad scientist, and end up with a bad actuator, the circuit board could be useful for all kinds of applications, such as low power motor drivers or amplifiers. Do a Google search on "0372DP1 Datasheet".
 

Attachments

#22 Ā·
I kinda have the same shaft issue. I had mine all back in place but the mode actuator is getting stuck. Can that door be removed? It works when it turned toward the back but when it turns in the other direction it fins resistance so it stops. I can nudge it a little then it will continue towards the front. Can that door be removed? Its the one that goes dash to feet
 
#20 Ā·
Oh my gosh YES! I have to tell you I wish I knew this decades ago! You can see on YouTube people knowing this.
It is my go to for bonding plastic repairs strongly. Door panels, center consoles, I've even used it to repair plastic bumper covers which are cracked apart and broken wheel well liners. Not only can it make the repair so strong that sometimes it will break in a new spot if stressed, as soon as you sprinkle the baking soda, you might see some smoke and feel some heat and it can hold the two plastic pieces together right away where even though some types of plastic, the super glue doesn't bond right away, possibly for hours, as it first almost like melts the plastic.
I haven't had to buy/try these hooky expensive plastic mending melting kits yet.
Also I've used the super glue and baking soda sprinkled on top on windshield bullseye chips to try to stop any spreading.
It does make an unsightly crystal surface but you can liberally use it more on the backside of plastic where it won't be seen and also you can use a colored paint pen to help hide the repair. Like on black plastic, go over the seam with a black pen can hide the repair from a distance.
Take care
 
#19 Ā·
Thanks for posting that, specifically the bit about adding sodium bicarbonate to it. I didn't know that it is both makes superglue harden faster, as well as makes the glue itself stronger.
 
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#18 Ā·
I was able to fix my OEM actuator large cracked nylon wheel by repairing it:

I removing it from the metal shaft, place the nylon wheel in a vice and used a hand round metal file to remove some of the nylon in the center hole making it large enough that when placed back onto the metal shaft, the cracks close easily when pressed. So it will not crack again and there is room for the super glue . I blew off the nylon shavings from filing.
I then removed the nylon wheel again and cleaned it's inside hole and the metal shaft with rubbing alcohol on a paper towel.
I then applied super glue to the open cracks in the nylon wheel, and to the metal shaft and the inside hole of the nylon wheel and placed the nylon wheel on the metal shaft.
I then pressed on the nylon so the cracks were now closed and held them while I: applied a slight amount of super glue to the seam-between the nylon wheel and the metal shaft, then sprinkled baking soda on the wetness of the super glue. I did this to both sides of the nylon wheel where it meets the metal shaft.
After allowing the super glue to cure for at least 20 minutes, I reassembled the actuator.
Take care
 
#15 Ā·
First off -- Great information!! Can't thank you enough for this post! Secondly, I am having similar issues with one being I can't find another 6 pin actuator like my 97 Silverado has. I've tried the 4 pin and the 5 pin and neither one worked.
The linkage arm is functional to move the air direction but not with the actuator in place. I have taken the actuator a part and tried lining up the dots and after re-installation, the piece (output shaft?) would rotate appropriately once...then it would not do it again.
The way I lined up the dots were in line with the screw hole just above it.
If I do line up the dots so they aline where the teeth on the gear mesh, does it matter where the half-moon shaped depression is on the position sensor?
My actuator also has lots of grease on the gears and other areas. What is the best way to remove it from maybe some of the contacts? Q-tips?

I understand this is an old thread but hopefully there is someone still lurking that can give this guys some much needed advice!!

Thanks!
 
#14 Ā·
I'm hoping someone is still monitoring this subject. I ordered the correct replacement actuator however, there are only 4 pins and the original has 6 pins. I attempted to install the actuator and figured it would be an easy fix. Unfortunately, the air is only blowing out of the heater vents and not the upper or defrost vents. Any ideas? Do I need to have all 6 pins on the actuator to make the new part work? Also, do I need to reset the HVAC/ECAS 10 AMP fuse? Sorry, just trying to figure this out! Thanks everyone!!
 
#13 Ā·
My 98 is only blowing out of the floor and I followed this guide, I could get it to come out of the vents when moving it by hand but I could only get it to move once so I moved it back. My large gear has a crack on both sides like yours, I assume this is my problem. I just wanted to make sure before I bought a part
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Image
 
#11 Ā·
Onlyina_Chevy said:
When you say yours is not, what does that mean exactly? If you pull on the handle, does it seem to have any tension at all?
I am not seeing anything to pull, just the Blend Door shaft. Below is what I see with actuator in place. I'm sorry for not being able to give more detail. I did see a video about drilling a hole on the side of the box and using a hook to get in there to grab the linkage. But I am not sure that is the best solution and I am unable to find any kind of image that shows the Blend door itself.

 
#9 Ā·
So I have a question that I have not been able to find. How am I able to figure out if my actuator is the issue vs the actual Blend door being stuck? Should I be able to twist the plastic nob that the actuator connects too with ease? Mine is not.

Please help, is really cold were I am and I have no heat and I know that the heater core is getting hot water.

Thanks,
 
#8 Ā·
Wow, this article is still paying dividends years later (thanks Gawain and Backer)! I unsuccessfully tried the HVAC/ECAS fuse removal trick twice; however upon locating this article I removed the actuator and took it apart (using a set of jeweler screwdrivers prevented breaking any of the tabs). Once open, I too noticed grease "globbed" everywhere (especially all over the contact area). Removed some for better contact, then centered both main temp controller and the actuator main gear. Not only did it eliminate the hot driver/cold pax vent issue, but now the main temp controller is actually working! YOU GUYS ARE INCREDIBLE... :eek: :shock: :lol:
 
#7 Ā·
Great write-up Gawain! I am an Automation Controls Technician with a college degree and I doubt some of my coworkers could reverse engineer that and draw the schematic like you did.

Thanks for the inspiration, I am headed out to the shop now to hang some new lights and tackle my stuck mode door issue.
 
#6 Ā·
When I opened up my actuator, all the gears were in tact, but the gears are over greased and there was grease on the contact strips causing. The grease was preventing the contact strips with making contact. I cleaned off the extra grease on the contact strips with a Q-tip, and it works the way it should for now.
 
#2 Ā·
:D Thanks a ton Gawain. This was an accurate and informative post. I had the same problem with air only going to the floor and was able to fix my problem by just re-zeroing the accuator. So I verified your procedure and it does work. Just one added note. The acuator, mode door linkage AND the mode selector on the dash all have to be in the center position to for the install to work correctly. Thanks again.