I've been trying to diagnose a Service 4WD message on my truck and the dealer diagnosed it as a bad transfer case encoder motor. I've found plenty of good write ups on how to replace it but I have one question I haven't found the answer to. It says to put the transfer case in neutral, which I can't electronically (stuck in 2Hi) so it says you can turn the shaft manually with pliers. But I can't find how do you know what position is neutral. I was planning on just ordering the motor and trying to line it up and turn the shaft to match the new motor but that doesn't sound very reassuring.
Also, should the engine be off to turn it? I saw one writeup that said to start the truck but that doesn't seem right.
Thanks for any insight.
Also, should the engine be off to turn it? I saw one writeup that said to start the truck but that doesn't seem right.
Thanks for any insight.